Terms and Conditions

1. Acceptance of these terms

By accessing menahousesa.com, submitting an enquiry, or using any feature of this website, you agree to these Terms and Conditions. Do not use the website if you do not agree with these terms.

In these terms, “Mena House”, “we”, “us”, and “our” refer to the operator of the Mena House website and residential enquiry service. “You” refers to the website visitor or person submitting an enquiry.

2. Website purpose

This website provides general information about Mena House, its furnished apartments, facilities, resident services, location, and contact options. It also allows visitors to submit rental enquiries and request property viewings.

Website content is provided for general information and initial enquiry purposes. It does not itself create a tenancy, reservation, booking, offer, guarantee, or binding agreement.

3. Apartment information

Apartment descriptions, photographs, layouts, facilities, furniture, services, dimensions, availability, pricing, and other details may change and may differ between individual units.

Images are provided to illustrate the general style and setting of Mena House. They may not show the exact apartment offered to a prospective resident. You should confirm all important details directly with the Mena House team before making a decision.

4. Availability and pricing

Submission of an enquiry does not reserve an apartment or guarantee availability. Apartment availability, rental prices, payment schedules, deposits, services, eligibility requirements, and lease conditions must be confirmed directly by the authorized Mena House team.

Any price or availability information communicated before a formal written agreement may be subject to correction, expiry, change, or withdrawal.

5. Enquiries and communications

You agree to provide accurate and current information when submitting an enquiry. You authorize Mena House to contact you using the email address or telephone number you provide for purposes related to your enquiry, apartment options, pricing, availability, and viewing arrangements.

An automated confirmation, email response, telephone discussion, or viewing appointment does not create a lease or other binding commitment.

6. Viewings

Property viewings are subject to confirmation, operating requirements, staff availability, and applicable security procedures. Visitors may be asked to provide reasonable identification or appointment information before entry.

You must follow all reasonable safety, security, access, and conduct instructions while visiting the property.

7. Lease agreements

Any residential tenancy is governed only by the final written lease or other agreement accepted by the relevant parties, together with applicable law. Where these website terms differ from a signed agreement, the signed agreement governs the tenancy.

Mena House may request documents, approvals, deposits, payments, or other information before accepting a tenancy. Acceptance remains subject to the applicable leasing process.

8. Permitted use

You may use this website only for lawful personal or business enquiry purposes. You must not:

• Submit false, misleading, fraudulent, or unauthorized information
• Attempt to gain unauthorized access to the website, server, forms, logs, or systems
• Introduce malware, harmful code, automated spam, or abusive traffic
• Interfere with website operation, security, performance, or availability
• Copy, scrape, republish, or commercially exploit website content without permission
• Use the website in a way that violates applicable law or the rights of another person

9. Intellectual property

Unless otherwise stated, the website design, text, photographs, graphics, logos, branding, and other content are owned by or licensed to Mena House and are protected by applicable intellectual property laws.

You may view the website for your own legitimate enquiry. No ownership rights are transferred to you, and no other use is permitted without prior written authorization.

10. Third-party services and links

The website may include links or embedded content from third parties, such as map and directions services. Those services are operated independently and are governed by their own terms and privacy policies.

Mena House is not responsible for the availability, security, accuracy, or practices of third-party websites and platforms.

11. Website availability and security

We aim to keep the website available and secure but do not guarantee uninterrupted, error-free, or completely secure operation. Access may be limited, suspended, or changed for maintenance, security, technical, legal, or operational reasons.

You are responsible for using suitable devices, software, internet access, and security precautions when visiting the website.

12. Disclaimer

Website information is provided in good faith for general information and enquiry purposes. To the extent permitted by applicable law, Mena House does not make warranties that all content is complete, current, suitable for a particular purpose, or free from technical errors.

Nothing on this website should replace direct verification of apartment details, contractual terms, legal requirements, or other matters that are important to your housing decision.

13. Limitation of liability

To the extent permitted by applicable law, Mena House will not be liable for indirect, incidental, special, or consequential loss arising solely from use of, inability to use, or reliance on general website content or third-party links.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

14. Privacy

Personal information submitted through this website is handled as described in our Privacy Policy .

15. Changes to the website or these terms

We may update website content, features, or these Terms and Conditions when reasonably necessary. Updated terms will be published on this page with a revised date.

Continued use of the website after publication of updated terms constitutes acceptance of the revised version, subject to applicable law.

16. Governing law

These Terms and Conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia. Any dispute concerning the website or these terms will be subject to the jurisdiction of the competent courts or authorities in Saudi Arabia, unless applicable law requires otherwise.

17. Contact us

Questions about this website or these Terms and Conditions may be directed to: